Request a refund

If you need to request a refund for your subscription, the process depends on how the purchase was made. Please follow the steps below based on your platform:

Refunds for iOS or macOS Subscriptions

If you purchased your subscription through the App Store (iOS or macOS):

• Refunds are managed directly by Apple, and we are unable to process them on your behalf, as Apple does not permit developers to issue refunds.
• To request a refund, please refer to Apple’s guide on their official support page: Request a refund for apps or content that you bought from Apple.

Refunds for Google Play Subscriptions

If you subscribed through Google Play you can request a refund by following Google’s official guide: Request a refund on Google Play.

Please note that refunds are subject to the policies of Apple, Google, or the original payment processor. We appreciate your understanding.