No purchases found

If you encounter the "No purchases found" message while trying to restore your purchase, please follow these steps to help troubleshoot the issue:

1. Are you still logged into the same Apple or Google Play account that was used for the original purchase? If not, please make sure to sign in to the correct account in your device's Settings.

2. Are you attempting to restore the purchase on a compatible device? For instance, purchases made on an Android device can only be restored on another Android device. Similarly, macOS purchases should be restored on macOS, and the same applies for iOS. If you're looking to transfer purchases between different operating systems, be sure to check out our guide on syncing your access and progress.

If these troubleshooting steps don't resolve your issue, please submit a support ticket, and we'll be more than happy to assist you! 🌟